Billing Clerk II
Stow, City of
Cuyahoga Falls, OH
Full-time
Accounting
Posted on February 24, 2019
Billing Clerk II Finance City of Stow
Accepting applications to fill Full Time position of Billing Clerk II - Finance Department.
Purpose: Performs routine clerical and data processing work, for the Finance Department, in the billing of utility and other public services and completes independent tasks that require minimal supervision.
Essential Functions:
- Compiles data for the Finance Department and other City Departments; such as work orders, invoices, receipts, and any other required data.
- Enters information into software and/or computes amount due based upon current rates and fees.
- Prepares invoices and billing journal for internal billing procedure or outside processor; reviews journal for accuracy prior to finalizing billing process.
- Follows through with billing process when preparation is completed.
- Posts transactions to accounting records.
- Processes work orders for utility disconnections, reconnections, new orders and other public works service requests, in cooperation with Water Maintenance or other Service Department personnel.
- Processes meter reading data; maintains current customer account files; and assists in reconciling billing activity with the general ledger.
- Receives telephone calls and resident visits concerning utility billing or services; handles questions and matters of a more technical nature; and responds to resident complaints.
- Pursues collection of delinquent utility accounts, including: preparation and mailing of final notices, shut-off and turn-on orders; establishing and monitoring payment schedules; completing customer follow-up account research; preparing liens and write-offs; and appearing in court to testify on behalf of the City, when appropriate.
- Certifies delinquent accounts to the Summit County Fiscal Officer for collection.
- Researches customer usage and problems, if possible, in cooperation with Water Maintenance personnel, when appropriate.
- Compiles reports, information and data, as required, including monthly billing and usage summaries for management.
- Prepares special reports, as necessary.
- Sets up, maintains and processes automatic bank withdrawals (ACH).
- Performs other duties related to those of the position and/or resulting from the needs of the organization.
EOE.