Call Center
Central Arkansas Water Essential & Exceptional CUSTOMER SERVICE REPRESENTATIVE-OFFICE Central Arkansas Water is the largest public drinking water system in Arkansas & an industry leader in water quality, operations, & regulatory compliance. We embrace innovation, environmental stewardship, & the personal & professional development of our employees. CAW offers competitive pay & an excellent work environment! We are looking for high-performing, innovative values-driven, informed & passionate individuals to join our team! Job Summary Provides exceptional service to assist customers regarding water services, billing, & service issues. Processes transactions affecting customers' accounts & night depository payments Performs clerical duties 2 years of Call Center work experience using computer terminal to access customer records i.e., entering, updating, & retrieving data, One year of face to face providing exceptional customer service experience Work experience in resolving customer complaints with goal of 100% satisfaction Exceptional interpersonal skills An application packet & detailed information available at www.carkw.com Applications accepted from 7:30 a.m. to 4:30 p.m. ONLY on Monday, September 18, 2017 aft: Central Arkansas Water Human Resources Office 221 East Capitol Avenue Little Rock, AR 72202 Fax: 501-377-7051. Job Line: 501-377-1335 humanresources@carkw.com Equal Opportunity Employer. We support diversity and inclusio